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Icon HealthPosted 1 week ago

Revenue Cycle Specialist - Orthopedic Care

$52,000–$52,000 year

RemoteUnited States

Full TimeSenior LevelSmall

Job Summary

Track, analyze, and appeal payer claim denials through structured workflows to recover lost revenue and identify adjudication trends. Monitor payer contract performance and fee schedules to audit for underpayments, ensuring accurate reimbursement according to negotiated terms. Calculate up-front patient financial responsibility using real-time eligibility tools and reconcile underpayments against specific contract schedules. Determine root causes of billing errors to prevent recurrence and retrain on coding practices as needed. Participate in coding reviews and internal audits to verify billing updates and address discrepancies. Stay current on coding, reimbursement, and regulatory changes to ensure compliance and efficient revenue management. Maintain accounts receivable processes that safeguard patient information and optimize cash flow. This role supports Icon Health's multidisciplinary, evidence-based musculoskeletal care model by ensuring accurate claims submission and optimized reimbursement across multi-state telehealth and in-person services.

Required Qualifications

  • deep expertise with multi state telehealth and in-person claim submission
  • copays
  • payment posting
  • insurance guidelines
  • revenue cycle workflows that ensure we are reimbursed accurately and on time
  • Track, analyze, and appeal payer claim denials through structured denial management workflows to recover lost revenue and identify systemic adjudication trends
  • Monitor payer contract performance and fee schedules to audit for underpayments and ensure accurate reimbursement according to negotiated terms
  • Calculate and collect up-front patient financial responsibility utilizing real-time eligibility tools
  • Reconcile underpayments against specific payer contract fee schedules, auditing high-reimbursement cases to ensure contractual rates for supplies, procedures, and instrumentation are paid in full
  • Ensure that all Reimbursements for medical services or supplies are provided to a qualified beneficiary, medically reasonable and necessary, performed by a qualified practitioner (within the scope of their practice) and coded accurately (procedures and diagnosis) in accordance with the documented medical record
  • Determine the root cause of billing errors and act to prevent any recurrence, retrain on coding practices as needed and review policies and procedures for clarity of expectations and requirements
  • Provide timely overpayment refunds to the payor in compliance with associated federal or state funded healthcare program payor requirements
  • Continuously enhance skills and knowledge in compliance coding and billing training to minimize potential risk of receiving improper payments
  • Participate in coding reviews and monitoring of coding practices
  • Regularly participate in internal audits to verify that billing updates have been properly integrated and adhered to across all claims and address discrepancies with corrective actions as needed
  • Stay up-to-date on coding, reimbursement, and regulatory changes to ensure accurate claims, compliance, and efficient revenue management
  • Ensure that collections and accounts receivable (AR) management processes adhere to federal and state regulations, safeguard patient information, and maintain financial integrity
  • Maintain and enforce a billing and receivables framework that maintains compliance, ensures accurate reimbursement, protects patient privacy, and optimizes cash flow

Desired Qualifications

  • Degree, certificate, or diploma in medical billing, health information management, or healthcare administration preferred
  • Completion of a medical billing training program preferred
  • Certified Professional Biller (CPB) a major plus
  • Exceptional communication skills to interact with patients, healthcare providers, and insurance companies
  • Unmatched attention to detail to ensure claims are processed timely and correctly, and that payments are received
  • Ability to manage multiple tasks and prioritize effectively
  • Ability to use multiple digital tools for billing, record keeping and patient care directive

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