Revenue Cycle Spec, Cust Srvce & Collect - REMOTE
$66,622–$74,630 year
Remote
Job Summary
Review and follow up on a large volume of self-pay patient accounts for resolution and prompt payment. Manage account discrepancies, variances, and credit validation across departments while reviewing insurance claim edits, eligibility issues, and denied claim follow-ups. Establish and monitor patient payment plan patterns, alerting management on deviations. Assist with strategies to reduce denials and maximize reimbursements, maintaining professionalism to establish positive rapport with callers. Serve as a liaison for billing professional services between entities and assist in training employees on systems and policies. Adhere to institutional policies, quality standards, and HIPAA regulations regarding patient confidentiality. Perform other job-related duties as required.
Required Qualifications
- High School Diploma
- Approximately 3 years of medical billing and collections experience
- Demonstrated knowledge of medical terminology
- Working knowledge of third-party payor reimbursement - Medicare, Medicaid, Managed Care and Commercial Insurance
- Previous related experience in an office setting
- Secured remote workspace that adheres to HIPPAA regulations and handling PHI
- Excellent oral and written communication and inter-personal skills
- Demonstrated ability to multi-task and prioritize in a rapidly changing environment
- Demonstrated organizational skills and ability to pay close attention to detail
- Previous experience using Epic or EMR
- Demonstrated ability with Microsoft Office – Excel
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