Revenue Cycle Services Coordinator 3
$38,210–$49,899 year
On-siteColumbus, Ohio, United States
Columbus, Ohio, United StatesOn-siteFull Time$38,210–$49,899 yearEDUCATIONLarge
Full TimeLargeEDUCATION
Job Summary
Conduct patient scheduling, manage incoming patient calls, and handle patient registration for the Dental Clinics and Call Center. Verify the accuracy and completeness of forms, coordinate with the patient care team, and disseminate relevant information. Answer questions about services and College information while maintaining professionalism with patients and teammates. Provide backup coverage as necessary within the team environment. This role supports the College of Dentistry's care delivery system, ensuring an optimal health care experience for patients and students.
Required Qualifications
- High school diploma/GED
- Two (2) years of relevant experience
- Successful completion of a criminal background check
- Drug and alcohol screening
- Ability to push / pull carts containing office supplies
- Ability to bend / stretch / twist to pick up supplies
- Ability to maintain office appearance
- Ability to stand and walk for periods of time serving and assisting customers
- Scheduling patient appointments accurately in a medical or dental setting
- Working knowledge of electronic health record (EHR) software
- Very detailed oriented
- Developed organizational skills
- Excellent verbal and written communication skills
- A high level of proficiency using Microsoft Office in a business environment
- Ability to complete appropriate correspondence to maintain patient communication
- Self-motivated individual capable of making informed decisions independently
- Open to develop and create on-going process improvements
- Working as a team member and has a high level of emotional intelligence
- Able to develop positive working relationships with a diverse population
- Creates and analyzes patient data with a high level of accuracy
- Must be able to work weekends
- Must be able to work evening work
Desired Qualifications
- 4-6 years of relevant experience
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