Revenue Cycle Liaison -Hospital Operations | Full-Time | Days
On-siteRussellville, Alabama, United States
Job Summary
Serve as the primary contact for all revenue cycle vendor requests, reviewing, triaging, and routing actions to internal teams with clear deadlines. Maintain a tracking log documenting status, ownership, and resolutions while monitoring open items daily to escalate overdue requests. Coordinate claim and account-level activities, including corrected claims, authorizations, and report distribution, ensuring same-day resolution updates. Manage user access for revenue cycle systems, creating rosters, submitting requests, and processing terminations. Monitor system updates, payer policy changes, and workflow modifications, coordinating staff communications and maintaining change logs. Represent the team in vendor meetings and ensure compliance with HIPAA and security policies.
Required Qualifications
- Associate's degree in Healthcare Administration, Business, Health Information Management, or a related field preferred; equivalent experience considered
- 1–2 years of healthcare revenue cycle experience, including billing, accounts receivable, cash posting, or vendor coordination
- Strong knowledge of revenue cycle processes
- Proficiency in MS Office Suite
- Excellent organizational, written, verbal, and cross-functional communication skills
- Vendor relationship management, project coordination, and problem resolution
- High attention to detail with the ability to manage confidential information and system access securely
- Ability to manage multiple priorities in a fast-paced environment & to participate in virtual and occasional on-site meetings with vendors and internal teams
- Proficiency with standard office technology and digital document management
- Comfortable with extended computer use and sedentary office work
Desired Qualifications
- Associate's degree in Healthcare Administration, Business, Health Information Management, or a related field preferred
- Experience with practice management and patient accounting systems (eCW, Medhost, TruBridge, Athena) preferred
- Familiarity with clearinghouse platforms (Availity, Waystar), ERA/835 files, payer portals, user access management, and reporting tools preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.