Revenue Cycle Engagement Leader
Remote · United States or US
Job Summary
Revenue Cycle Engagement Leader at Infinx—a hands-on, high-ownership leadership role responsible for end-to-end client engagements in healthcare revenue cycle. Leads a team of coders, billers, collectors, and payment posters; manages AR/denials to meet or exceed SLAs; designs scalable client workflows; delivers executive-level reporting and dashboards; mentors remote staff; ensures HIPAA compliance; and drives data-driven solutions in collaboration with operations, technology, product, and client success. This role requires deep acute care revenue cycle expertise, exceptional analytical capability, executive presence with client stakeholders, and a willingness to work non-standard hours to protect client outcomes.
Required Qualifications
- Bachelor's degree from an accredited college or university (preferred)
- 5-7 years of experience managing back-end revenue cycle teams in a hospital directly or through healthcare outsourcing environment (preferred)
- Certified Revenue Cycle Representative (CRCR) or equivalent industry certification (preferred)
- Lean Six Sigma training and prior continuous improvement experience (preferred)
- Prior P&L or client-account ownership experience (preferred)
- Experience presenting to hospital CFOs, VPs of Revenue Cycle, or equivalent executive stakeholders (preferred)
- Demonstrated hands-on leadership of client engagements—not purely supervisory or administrative oversight
- Deep working knowledge of acute care EHR systems (Epic, Cerner, Meditech, CPSI)
- Strong analytics and data-driven decision-making skills
- Proficiency with Excel at an advanced level (pivots, lookups, complex formulas)
- Expert-level PowerPoint and executive presentation skills
- Proven track record of identifying cashflow risks early and executing corrective plans
- Experience leading and developing remote teams in a contact-center-style production environment
- Willingness to work beyond standard hours when client situations require it
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