Revenue Cycle Engagement Leader
$100,000–$130,000 year
Remote
RemoteFull Time$100,000–$130,000 yearHealthcare TechMedium
Full TimeMediumHealthcare Tech
Job Summary
Own the full operational relationship for assigned clients, managing performance, communication, issue resolution, and strategic direction. Lead a team of coders, billers, and collectors while personally monitoring AR, denials, and daily workflow metrics to meet contractual SLAs. Serve as a Cerner SME guiding clients through system builds and designing scalable processes that hold up under audit. Deliver executive-level reporting and present to client stakeholders during weekly meetings, escalating risks proactively and answering complex questions with precision. Support new client implementations and partner with internal teams to remove barriers. Do what it takes to deliver, including non-standard hours when situations require it.
Required Qualifications
- Bachelor's degree from an accredited college or university
- 5-7 years of experience managing back-end revenue cycle teams in a hospital directly or through healthcare outsourcing environment as well as professional claims
- Certified Revenue Cycle Representative (CRCR) or equivalent industry certification
- Lean Six Sigma training and prior continuous improvement experience
- Prior P&L or client-account ownership experience
- Experience presenting to hospital CFOs, VPs of Revenue Cycle, or equivalent executive stakeholders
- Hands-on experience with Cerner RCM build and configuration, with a strong understanding of end-to-end revenue cycle workflows and the ability to advise clients on system setup, configuration decisions, and best practices
- Demonstrated hands-on leadership of client engagements–not purely supervisory or administrative oversight
- Deep working knowledge of acute care EHR systems, including Epic, Cerner, Meditech, and CPSI
- Strong analytics and data-driven decision-making skills
- Proficiency with Excel at an advanced level (pivots, lookups, complex formulas, structured analysis)
- Expert-level PowerPoint and executive presentation skills–formal agendas and polished decks are the default for every client meeting
- Proved track record of identifying cashflow risks early and executing corrective plans that produced measurable results
- Experience leading and developing remote teams in a contact-center-style production environment
- Outstanding organization and time management; able to run multiple client engagements and AR portfolios simultaneously without dropping detail
- Willingness to work beyond standard hours when client situations require it
Desired Qualifications
- Bachelor's degree from an accredited college or university preferred
- Certified Revenue Cycle Representative (CRCR) or equivalent industry certification preferred
- Lean Six Sigma training and prior continuous improvement experience preferred
- Prior P&L or client-account ownership experience preferred
- Experience presenting to hospital CFOs, VPs of Revenue Cycle, or equivalent executive stakeholders preferred
- Hands-on experience with Cerner RCM build and configuration, with a strong understanding of end-to-end revenue cycle workflows and the ability to advise clients on system setup, configuration decisions, and best practices
- Demonstrated hands-on leadership of client engagements–not purely supervisory or administrative oversight
- Deep working knowledge of acute care EHR systems, including Epic, Cerner, Meditech, and CPSI
- Strong analytics and data-driven decision-making skills
- Proficiency with Excel at an advanced level (pivots, lookups, complex formulas, structured analysis)
- Expert-level PowerPoint and executive presentation skills–formal agendas and polished decks are the default for every client meeting
- Proved track record of identifying cashflow risks early and executing corrective plans that produced measurable results
- Experience leading and developing remote teams in a contact-center-style production environment
- Outstanding organization and time management; able to run multiple client engagements and AR portfolios simultaneously without dropping detail
- Willingness to work beyond standard hours when client situations require it
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