Revenue Cycle & Corporate Operations Specialist - Hybrid
HybridBrentwood, Tennessee, United States
Job Summary
Run daily unbillable reports in Salesforce to identify accounts missing insurance or demographic data, then update records and generate patient statement reports for mailing. Process mailed insurance and patient checks, prepare deposits for Accounting, and reconcile clearinghouse and bank records. Coordinate with vendors and internal teams to resolve excluded accounts, manage Missing Information Lists, and remediate revenue cycle process gaps related to coordination of benefits. Support corporate administrative functions by processing incoming mail, scanning documents, and maintaining organized file protocols. This role requires 3-5 years of healthcare revenue cycle experience and proficiency in Salesforce, with an estimated allocation of 1.5–3 hours daily for payment processing and 20 hours weekly for additional support.
Required Qualifications
- 3-5 years experience in healthcare revenue cycle management, professional billing, or medical claims processing
- Proficiency in Salesforce or similar billing/CRM platforms
- Familiarity with clearinghouse systems (e.g., Waystar)
- Understanding of payment posting, reconciliation, and deposit workflows
- Strong attention to detail and ability to manage high-volume administrative tasks
- Strong organizational and communication skills
- Ability to sit, use hands and fingers, talk or hear, and smell continually
- Ability to stand, walk and reach frequently
- Ability to climb or balance, stoop, kneel, or crouch occasionally
- Ability to frequently lift and carry up to 10 lbs. and occasionally lift and carry up to 25 lbs.
- Close vision required to see computer monitor, read documents, and operate copy and fax machine
- Distance vision required to drive an automobile, if driving is a requirement of the job
Desired Qualifications
- Knowledge of coordination of benefits and insurance eligibility processes preferred
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