Revenue Cycle & Corporate Operations Specialist - Hybrid
HybridBrentwood, Tennessee, United States
Job Summary
Run and review daily unbillable reports in Salesforce to identify accounts missing insurance or demographic information, then update records to ensure billing readiness. Generate patient statement reports, coordinate mailings, and process lists from collection partners while creating TEC/TEPs for patient payments as needed. Retrieve and organize mailed checks and credit card payments, prepare deposits for Accounting, and support reconciliation activities between clearinghouses and billing systems. Review incoming corporate mail, scan documentation for filing, and identify revenue cycle process gaps related to coordination of benefits or missing data. Collaborate cross-functionally with Billing, Accounting, and vendors to improve process continuity and cash flow integrity.
Required Qualifications
- 3-5 years experience in healthcare revenue cycle management, professional billing, or medical claims processing
- Proficiency in Salesforce or similar billing/CRM platforms
- Familiarity with clearinghouse systems (e.g., Waystar)
- Understanding of payment posting, reconciliation, and deposit workflows
- Strong attention to detail and ability to manage high-volume administrative tasks
- Strong organizational and communication skills
Desired Qualifications
- Knowledge of coordination of benefits and insurance eligibility processes preferred
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