Revenue Cycle Authorization Specialist

Manage authorization management for non-emergency transports by reviewing cases to identify appropriate payors and determining if authorizations are required. Work with Communications to provide guidance on required paperwork, request authorizations, and ensure adequate service levels are dispatched. Process customer complaints quickly by receiving, investigating, redirecting, or resolving issues while maintaining a bin for payor requirements. Convey an attitude of intolerance for unprofessional behavior and develop relationships with AMR professionals and external clients. Requires EMT certification, one year in medical billing, and full-time shift hours on Thursdays, Fridays, Saturdays, and alternating Wednesdays from 6am to 6pm.