Returns Clerk
$41,600–$49,920 year
On-siteMinneapolis, Minnesota, United States
Minneapolis, Minnesota, United StatesOn-siteFull Time$41,600–$49,920 yearSmall
Full TimeSmall
Job Summary
Process customer returns and track defective products with vendors while maintaining high-level communication throughout the workflow. Decipher customer needs using diplomatic judgment to assist with inquiries and monitor vendor return credits to audit the ongoing process. Perform accurate picking, shipping, and sorting of materials while transporting, sorting, and stocking items in a safe, clean environment. Utilize intermediate computer skills to enter returns data and respond to customers, ensuring all tasks are completed within standard Monday through Friday hours.
Required Qualifications
- Intermediate computer (ERP and Microsoft Outlook) and phones skills to enter returns data and respond to customers
- Must be at least 18 years of age
- One to two years related experience or equivalent
- Familiarity with shipping practices and handling methods
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Proven ability to handle multiple projects and meet deadlines
- Ability to understand and follow written and verbal instructions
- Strong team player, work ethic and commitment to job
- Excellent interpersonal skills
- Maintain positive and respectful attitude while working independently and in a team environment
- Basic English language skills (both written and verbal communication)
- Basic math skills to conduct physical inventory counts
- Able to lift 50 pounds
- Ability to work with minimal direction after receiving training
- Able to pass a background check and/or drug screen as required
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