Returns & Claims Clerk - Quebec

Investigate, document, and resolve order discrepancies for missing, delayed, or damaged shipments. Process transportation-related claims and credits while acting as the primary liaison between warehouses, carriers, and internal departments. Maintain accurate claims records, prepare reports, and communicate effectively with partners and clients via phone and email in English and French. Support continuous improvement initiatives to optimize operations within a data-heavy environment. This detail-oriented role requires 1–3 years of experience in accounting, supply chain, or logistics and proficiency in Microsoft Office Suite, with Infor M3 experience preferred.