Return To Work Case Manager - Workers Compensation
On-site · Melbourne, Victoria, Australia
Job Summary
As a Return To Work Case Manager, you will actively manage claims for compensation, ensuring injured workers receive entitlements in accordance with the Workplace Injury Rehabilitation and Compensation Act 2013. Your role will involve liaising with injured workers, employers, and medical practitioners to support medical management and facilitate successful return to work activities. Key responsibilities include delivering person-centred case management, engaging in ongoing training in workplace injury management, and developing skills in dispute resolution and workers' compensation law.
Required Qualifications
- Be an Australian Citizen or Permanent Resident
Desired Qualifications
- Strong analytical and reasoning skills
- Ability to plan and organise work within timeframes
- Ability to work across multiple Technology Platforms
- High level of organisational skills
- High attention to detail
- Excellent written and interpersonal skills
- Ability to liaise effectively with stakeholders
- Ability to work within a team
- Exceptional communication and customer service skills
- Sensitivity to issues related to medical, cultural, and social needs
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