Retention Associate, Balise Toyota Warwick
$33,280–$47,840 year
On-siteWarwick, Rhode Island, United States
Warwick, Rhode Island, United StatesOn-siteFull Time$33,280–$47,840 yearEntry Level
Full TimeEntry Level
Job Summary
Answer inbound calls to ensure efficient turnaround with guests, schedule and confirm appointments for service departments, and follow up on customer satisfaction. Introduce new customers to business benefits, educate clients on vehicle needs, and partner with Service Advisors and Parts regarding vehicle status or part arrival ETAs. Perform duties assigned by managers while maintaining excellent customer service skills and multi-tasking basic computer tasks. This role supports the Balise Service department's overall customer satisfaction and retention goals within the dealership facility.
Required Qualifications
- Excellent customer service skills
- Ability to learn product knowledge & upsell customers on services
- Answer phone calls
- Basic computer skills are required
- Ability to multi-task
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.