Retail Trainee
On-siteMadrid, Madrid, Spain
Madrid, Madrid, SpainOn-siteFull TimeEntry LevelEnterprise
Full TimeEntry LevelEnterprise
Job Summary
Manage daily boutique operations by troubleshooting digital tools for sales associates and coordinating weekly maintenance follow-ups to ensure pristine conditions. Support visual merchandising standards through order coordination, budget tracking, and animation prop management. Strengthen client relationships by analyzing CRM KPIs, assisting with gifting initiatives, and facilitating bespoke experiences such as hotel and restaurant bookings. Ensure exceptional customer service by coordinating issue resolution and following up on specific cases with sales associates. Fluency in English and Spanish is required; French is a plus.
Required Qualifications
- Bachelor's or Master's degree in Business Administration, Marketing, Retail Management, Luxury Brand Management, or a related field
- Fluency in English and Spanish
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent communication skills, both written and verbal
Desired Qualifications
- Knowledge of French
- Passion for the luxury retail sector
- Genuine interest in delivering exceptional client experiences
- Exceptional organizational skills
- Meticulous attention to detail
- Ability to manage multiple tasks effectively in a fast-paced setting
- Proactive attitude
- Strong willingness to learn and adapt within a dynamic luxury environment
- Ability to effectively support multiple functions
- Contribution to both operational tasks and client-facing initiatives
- Strong willingness to learn and take initiative
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