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Ohio Valley Goodwill IndustriesPosted 1 week ago
EXPIRED

Retail Team Leader at Batesville

$31,200–$31,200 year

On-siteBatesville, Indiana, United States

Full TimeMedium

Job Summary

Oversee daily store operations by supporting the manager, delivering customer service, and resolving concerns professionally. Coach, train, and develop retail associates including donation attendants, merchandise processors, and sales associates to maximize performance and achieve sales and production goals. Provide leadership, guidance, and feedback while ensuring compliance with policies, accurate pricing, quality standards, and merchandising execution. Monitor sales transactions, manage inventory processes, and address escalated customer and operational issues to maintain a safe environment. Requires previous retail leadership experience, strong communication skills, and flexibility to work opening, production, and closing shifts.

Required Qualifications

  • Previous retail leadership or supervisory experience (1+ year preferred)
  • Strong customer service and problem-solving skills
  • Ability to motivate, coach, and develop team members
  • Effective communication skills in English
  • Flexibility to work opening, production, and closing shifts
  • Ability to stand and walk for extended periods
  • Frequent bending, stooping, twisting, kneeling, and reaching
  • Ability to lift and carry up to 35 pounds, with or without reasonable accommodation
  • Ability to work in a fast-paced retail environment
  • Regular and reliable attendance

Desired Qualifications

  • Leadership development and digital training programs
  • Career advancement pathways
  • Leadership development
  • Digital learning opportunities
  • Career growth and promotion
  • Meaningful work that directly supports your community
  • Supportive team environment focused on success and service
  • Chance to make a difference every day
  • Leadership Responsibilities
  • Training, direction, and work delegation for Donation Attendants
  • Training, direction, and work delegation for Merchandise Processors
  • Training, direction, and work delegation for Sales Associates
  • Order to Cash
  • Procure to Pay
  • Supply Chain
  • Customers
  • Suppliers

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