Retail Support Associate - Shoe Expeditor, Mall of America - Full Time
On-siteBloomington, Minnesota, United States
Job Summary
Greet customers, answer questions, and provide assistance in a friendly and professional manner. Conduct sales transactions by operating cash registers, handling payments, and processing exchanges or returns. Quickly and accurately pull orders from the stockroom and stage them for sales colleagues, while assisting in locating and pulling merchandise to fulfill digital customer orders. Maintain an orderly and visually appealing store by arranging and replenishing displays, ensuring the shoe department is clean and organized. Keep the stock room organized, process new and damaged items, perform shoe inventory, and scan items back into stock. Maintain accurate pricing and signage throughout the department using technology to update product prices, promotions, and information in accordance with company guidelines. Full-time colleagues work 30 or more hours per week, while part-time colleagues work 12-24 hours. Hours are dependent on business needs and colleague availability, including nights, weekends, and holidays. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
Required Qualifications
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Ability to communicate and share information with diverse groups of customers and peers
- Self-starter able to adapt quickly to changing customer expectations and needs
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Resourceful and responsive to changing priorities
- Able to work a flexible schedule with retail hours, including days, evenings, weekends, and holidays
- Heavy lifting
- Constant moving
- Standing
- Reaching with arms and hands
- Standing for at least two consecutive hours
- Lifting at least 50lbs
- Stooping
- Kneeling
- Crouching
- Climbing ladders
- Reaching above eye level
- Close vision
- Color vision
- Depth perception
- Focus adjustment
- Frequent use of computers and handheld electronic equipment
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