Retail Store Manager
On-siteHatfield, England, United Kingdom
Job Summary
Lead, coach, and develop your team to deliver excellent customer service and achieve store targets. Take full ownership of store performance using data and insights to drive results, while ensuring high standards of visual merchandising, stock availability, and store presentation. Recruit, onboard, and train new team members, then manage rotas, payroll, and operational tasks to ensure efficient day-to-day running. Maintain compliance with health & safety, cash handling, and loss prevention policies while fostering a positive, inclusive team culture. Collaborate with Area Managers and central teams to implement business initiatives and share feedback from the shop floor.
Required Qualifications
- Proven experience in a retail management role
- Strong leadership and people development skills
- Commercially focused with a track record of delivering results
- Excellent communication, planning, and organisational abilities
- Confident using data to inform decisions and improve performance
- Flexible, resilient, and able to adapt to changing priorities
- Experience in a high-volume or value retail environment
- Familiarity with retail systems and reporting tools
- Experience managing recruitment, training, and performance processes
- Tech savvy with using back-office systems, EPoS Tills, emails and video calls
- 40 hour contract
Desired Qualifications
- Master's degree preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.