Retail Store Manager
On-siteSt Helens, England, United Kingdom
Job Summary
Lead, coach, and develop your team to deliver excellent customer service and achieve store targets while taking full ownership of all aspects of store operations, from people and performance to standards and service. Ensure high standards of visual merchandising, stock availability, and store presentation by managing rotas, payroll, and operational tasks to maintain a welcoming, well-run environment. Recruit, onboard, and train new team members, building a high-performing group while maintaining compliance with health and safety, cash handling, and loss prevention policies. Collaborate with Area Managers and central teams to implement business initiatives and share feedback from the shop floor.
Required Qualifications
- Proven experience in a retail management role
- Strong leadership and people development skills
- Commercially focused with a track record of delivering results
- Excellent communication, planning, and organisational abilities
- Confident using data to inform decisions and improve performance
- Flexible, resilient, and able to adapt to changing priorities
- Experience in a high-volume or value retail environment
- Familiarity with retail systems and reporting tools
- Experience managing recruitment, training, and performance processes
- Tech savvy with using back-office systems, EPoS Tills, emails and video calls
- 40 hour contract
Desired Qualifications
- Master's degree preferred
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