Retail Store Manager
$73,000–$83,000 year
On-siteCamarillo, California, United States
Job Summary
Own total store performance, including sales targets, KPIs, and profitability. Monitor business trends and product performance to drive commercial decisions. Execute product launches, merchandising strategies, and marketing initiatives to maximize sell-through. Maintain loss prevention standards and implement shrink-reduction strategies. Champion a customer-first culture utilizing Popmart's selling framework to consistently deliver brand appropriate service standards. Resolve customer issues in a timely and professional manner. Lead, coach, and develop supervisors and associates to achieve performance goals. Own store talent planning and recruiting efforts, including building candidate pipelines, interviewing, hiring, and onboarding team members. Ensure completion of onboarding, compliance training, and job-skills training. This role requires 2–3+ years of retail leadership experience and availability for flexible hours, including evenings, weekends, and holidays. Up to 10% travel is required.
Required Qualifications
- 2–3+ years of retail leadership experience
- Store Manager or equivalent leadership role
- Strong organizational, planning, and analytical skills
- Ability to adapt quickly in a fast-paced environment and implement new operational standards
- Strong communication and problem-solving skills
- Comfort working in a dynamic, evolving retail environment
- Ability to lift, carry, and move merchandise and supplies up to 50 lbs
- Ability to stand and walk for extended periods (6–8 hours per shift)
- Ability to bend, kneel, reach, and safely climb ladders or step stools
- Ability to perform repetitive tasks such as unpacking boxes, tagging merchandise, and stocking shelves
- Manual dexterity to safely operate stockroom tools (e.g., box cutters)
- Ability to work in stockroom and receiving environments with varying temperatures
- Ability to multitask and move quickly in a fast-paced retail setting
- Availability to work flexible hours, including evenings, weekends, and holidays
- Up to 10% travel
Desired Qualifications
- An interest in designer toys, collectibles, and trend culture
- Experience as a Store Manager
- On-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
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