Retail Store Management Trainee - 2255

Job Summary

Required Qualifications

• •Minimum of 1 year retail management experience
• •Minimum of six (6+) months of Store Management experience
• •Must be willing and able to lift/carry up to 50 pounds
• •Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law) some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting
• •Demonstrated ability to effectively supervise others
• •Ability to work with firearms and to become firearms certified
• •Minimum Age: 18 years old
• •High School Diploma, GED, or equivalent experience
• •Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays
• •Store Manager Trainee will work 45+ hours a week
• •Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines
• •Ability to multi-task in a fast-paced environment
• •Detail-oriented with strong organizational skills
• •Analytical skills
• •Cash handling experience is required
• •Ability to work independently with minimal supervision
• •Excellent work ethic and strong business sense
• •Must be able to effectively lead and develop store employees
• •Must be able to recruit and retain top talent
• •Must be able to maximize financial goals
• •Must be able to manage Customer Relations / Customer Satisfaction
• •Must be able to analyze store financial statements to ensure financial goals are met
• •Must be willing to commit to the company's asset protection program
• •Must be able to target new customer acquisitions
• •Must be able to ensure operating standards meet or exceed FirstCash standards
• •Must be able to monitor loan qualification and buying processes to ensure the value and integrity of all loans issued
• •Must be able to communicate clearly with employees to ensure that they understand the store's mission and profit objectives
• •Must be able to remain up-to-date on product knowledge
• •Must be able to act as manager on duty in the absence of the Store Manager
• •Must be able to open and close the store, including but not limited to, counting cash drawers and merchandise, and ensuring all procedures are followed to ensure the protection of assets
• •Must be able to ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans
• •Must be able to administer processes and procedures within the store, which include inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting
• •Must be able to evaluate the store's financial statements and drive profitability through communication and goal-setting
• •Must be able to facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues
• •Must be able to monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards
• •Must be able to recruit top talent by sourcing candidates through company-prescribed channels
• •Must be able to complete the assigned tasks and training for self-development as requested

Desired Qualifications

• •Should be able to work in multiple locations, as business needs dictate
• •Bilingual applicants are encouraged to apply!