Retail Store Management Trainee - 2152
$27,040–$45,760 year
On-siteFort Worth, Texas, United States
Job Summary
Facilitate a customer-centric environment by engaging customers, rapidly addressing issues, and monitoring Pawnbroker training to meet FirstCash standards. Recruit top talent through prescribed channels while opening and closing the store, counting cash drawers, and ensuring asset protection via inventory control and loan security. Administer store processes for inventory, loan management, merchandising, and enterprise reporting, then evaluate financial statements to drive profitability. Ensure operating standards exceed company requirements and monitor loan qualification processes to maintain integrity. Communicate clearly with employees regarding mission and profit objectives while remaining up-to-date on product knowledge. Act as manager on duty in the Store Manager's absence.
Required Qualifications
- Minimum of 1 year retail management experience
- Minimum of six (6+) months of Store Management experience
- Must be willing and able to lift/carry up to 50 pounds
- Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law) some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting
- Demonstrated ability to effectively supervise others
- Ability to work with firearms and to become firearms certified
- Minimum Age: 18 years old
- High School Diploma, GED, or equivalent experience
- Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays
- Store Manager Trainee will work 45+ hours a week
- Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines
- Ability to multi-task in a fast-paced environment
- Detail-oriented with strong organizational skills
- Analytical skills
- Cash handling experience is required
- Ability to work independently with minimal supervision
- Excellent work ethic and strong business sense
- Must be willing and able to commit to the company's asset protection program
- Must be willing and able to promote our business
- Must be willing and able to target new customer acquisitions
- Must be willing and able to ensure that operating standards meet or exceed FirstCash standards
- Must be willing and able to monitor loan qualification and buying processes to ensure the value and integrity of all loans issued
- Must be willing and able to complete the assigned tasks and training for self-development as requested
- Must be willing and able to communicate clearly with employees to ensure that they understand the store's mission and profit objectives
- Must be willing and able to remain up-to-date on product knowledge
- Must be willing and able to act as manager on duty in the absence of the Store Manager
- Must be willing and able to agree to a binding arbitration agreement to resolve disputes
Desired Qualifications
- Should be able to work in multiple locations, as business needs dictate
- Bilingual applicants are encouraged to apply!
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