Retail Store Ambassador (Part-time)
$49,920–$49,920 year
On-siteVancouver, British Columbia, Canada
Job Summary
Greet and assist customers, providing furniture and design consultation as needed while building rapport based on our brand value of customer obsession. Manage customer needs and resolve issues professionally, then collect information, create draft orders, and ensure prompt follow-ups. Maintain store visual merchandising, cleanliness, and organization to align with Cozey Standards, including displays, layouts, and overall design. Participate in ongoing training sessions to stay updated on new products, sales techniques, and company policies, working as a team to achieve sales and KPI goals. This part-time role requires 1–2 years of retail sales or customer service experience, excellent communication skills, and the ability to handle up to 50 lbs of heavy lifting. Flexible availability includes evenings, weekends, and holidays. Join a rapidly expanding Canadian furniture start-up with a competitive salary of $24/hour, dependent upon experience and quarterly bonus, plus generous paid time off.
Required Qualifications
- 1–2 years of experience in retail sales or customer service
- Excellent customer service skills with a friendly and approachable demeanour
- Strong communication skills, both verbal and written
- Ability to work in a fast-paced environment and adapt to changing priorities
- Attention to detail and ability to maintain a well-organized and clean work environment
- Flexible availability, including evenings, weekends, and holidays
- Ready for some heavy lifting (up to 50 lbs) when reorganizing the store and ability to stand for multiple hours at a time
Desired Qualifications
- Experience and/or interest in furniture, home décor, or lifestyle retail is an asset
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