Retail Specialist
On-sitePittsburgh, Pennsylvania, United States
Job Summary
Greet and engage every customer who walks through the store, understanding their needs to recommend the best products for their game. Deliver friendly, knowledgeable service by showcasing merchandise with confidence and assisting with purchases, returns, exchanges, and special orders. Maintain a clean and organized sales floor, fitting rooms, and stock areas while helping receive shipments, stocking inventory, and tracking low-inventory items. Handle phone inquiries professionally and jump in wherever needed to keep the store running smoothly. Weekend availability is required.
Required Qualifications
- Weekend availability
- Retail experience
- Customer service mindset
- Excellent communication and active listening skills
- Strong sales instincts and the ability to anticipate customer needs
- Willingness to learn product knowledge and POS systems
- Reliability, professionalism, and a positive team-player attitude
- Ability to thrive in a busy environment and assist multiple customers at once
- Comfortable standing and walking for long periods
- Ability to lift up to 40 lbs when needed
Desired Qualifications
- High school diploma or equivalent
- Soccer background — player, coach, or fan
- Bilingual Spanish/English
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