Retail Specialist (NYC)
On-siteQueens, New York, United States or Brooklyn, New York, United States
Queens, New York, United States or Brooklyn, New York, United StatesOn-siteFull TimeSenior Level
Full TimeSenior Level
Job Summary
Greet every customer, recommend products based on their needs, and assist with purchases, returns, exchanges, and special orders. Maintain a clean sales floor, stock inventory, receive shipments, and handle phone inquiries to keep the store running smoothly. Deliver friendly, knowledgeable service while managing daily operations and jumping in wherever needed. Weekend availability is required. High school diploma or equivalent is preferred, along with retail experience and a soccer background. Bilingual Spanish/English is a plus.
Required Qualifications
- Weekend availability
- Retail experience
- Customer service mindset
- Excellent communication and active listening skills
- Strong sales instincts and the ability to anticipate customer needs
- Willingness to learn product knowledge and POS systems
- Reliability, professionalism, and a positive team-player attitude
- Ability to thrive in a busy environment and assist multiple customers at once
- Comfortable standing and walking for long periods
- Ability to lift up to 40 lbs when needed
Desired Qualifications
- High school diploma or equivalent
- Soccer background — player, coach, or fan
- Bilingual Spanish/English
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