Retail Shipping and Receiving Associate
$31,200–$35,360 year
On-siteNovi, Michigan, United States
Job Summary
Receive, inspect, and organize incoming merchandise, ensuring items are stored efficiently and displayed according to standards. Engage with every customer to offer exceptional service, build lasting relationships, and champion product offerings. Accurately pick, pack, and prepare eCommerce orders for shipping while handling customer returns, processing refunds, and updating inventory systems. Maintain a clean, safe environment by executing price changes, organizing the stockroom, and adhering to merchandising bulletins. Report operational and merchandising opportunities to the Operations Manager. Maintain flexible availability including nights, weekends, and holidays.
Required Qualifications
- Strong listening and interpersonal skills
- Good verbal and written communication skills
- Ability to communicate cross-functionally
- Basic computer skills
- Working knowledge of Microsoft Office Suite
- Ability to organize multiple priorities to meet deadlines and objectives
- High School Diploma or equivalent
- Must be able to stand for extended periods of time
- Must be able to climb up and down a ladder
- Must be able to move throughout the store
- Must be able to lift a 30 lb. box overhead
- Must be able to maintain flexible availability, including nights, weekends, and holidays
- Ability to quickly learn business acumen with appropriate training
- Strong self-accountability
- Proactive drive for results
Desired Qualifications
- Retail fulfillment experience
- Replenishment experience
- Stocking experience
- Merchandising experience
- Distribution experience
- Similar experience
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