Retail Shift Supervisor
$40,560–$40,560 year
On-site · Arnold, Missouri, United States
Job Summary
Retail Shift Supervisor at MERS Missouri Goodwill in Arnold, MO. Supervises, directs, and trains staff; provides top-tier customer service to donors and shoppers; coaches employees in performance, discipline, and advancement; assigns daily duties to meet store goals; ensures store staffing with efficient scheduling; manages losses, protects property, and enforces company policies. Requirements include 1 year of retail management experience (or related Goodwill/Warehouse experience) and strong interpersonal/leadership skills. No degree required; HS Diploma/GED preferred. Position offers up to a monthly bonus, comprehensive benefits for full-time employees, and career growth opportunities. The role emphasizes supervising store operations, payroll oversight, process improvements, and maintaining a professional appearance in a mission-driven retail environment.
Required Qualifications
- No degree is required
- High School Diploma/GED preferred
- 1 year of retail management experience or previous Goodwill Retail or Warehouse experience is required
- Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork
- Leadership skills like decision-making, motivation, goal-setting, and strong problem-solving skills
- Comfortable with workplace technology like registers, scheduling, and inventory management software
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