Retail Shift Leader
$31,200–$35,360 year
On-siteAbilene, Texas, United States
Job Summary
Provide outstanding customer service, build relationships with clients, and promote sales for a wide variety of pawn items including tools, jewelry, firearms, and electronics. Process loans and extensions, negotiate terms for items to be pawned, and perform opening and closing store procedures. Supervise and coach store Team Members to maintain a friendly, courteous, and respectful environment. Complete a 5-week paid training program to earn a raise and transition to Lead Pawnbroker, then adhere to all company policies and regulations. Requires minimum one year of supervisory experience, a valid driver's license, and the ability to pass a criminal background check and drug test.
Required Qualifications
- High school diploma or GED
- Minimum 1 years of supervisory, key holder, or team/shift lead experience
- Able to pass a criminal background check and drug test
- Valid driver's license and auto insurance
- Ability to read and manage customer needs
- Solid leadership
- Strong negotiation talents
- Highly organized and detail-oriented
- Excellent judgment
- Strong time-management and prioritization skills
- Excellent communication and interpersonal skills
- Ability to build solid ongoing customer relationships
- Engaging personality
Desired Qualifications
- Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics
- Sales background
- Bilingual
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