Retail Shift Leader
$37,440–$41,600 year
On-site · Chicago Heights, Illinois, United States
Job Summary
Retail Shift Leader (Key Holder) at EZCORP in Chicago Heights, IL. Lead the way by providing outstanding customer service, coaching and supervising store team members, processing loans and extensions, and overseeing opening and closing procedures. Promote sales of pawn items, build customer relationships, and contribute to a positive, high-performance store culture. Opportunities for career growth through structured leadership training and potential advancement to Assistant Manager. Requirements include a high school diploma or GED, at least 1 year of supervisory/leadership experience, ability to pass background checks and drug tests, and a valid driver's license with auto insurance. Familiarity with pawn items (tools, jewelry, firearms, electronics) and a sales background are a plus; bilingual skills are a plus.
Required Qualifications
- High school diploma or GED
- Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
- Ability to pass a criminal background check and drug test
- Valid driver’s license and auto insurance
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