Retail Shift Leader
$39,520,000–$43,680,000 year
On-siteMississauga, Ontario, Canada
Mississauga, Ontario, CanadaOn-sitePart Time$39,520,000–$43,680,000 yearSmall
Part TimeSmall
Job Summary
Supervise daily store operations and act as the primary sales and customer service leader during the Store Manager's absence. Oversee staff management, resolve customer service issues, and ensure adherence to health, safety, and security regulations. Direct and train associates while monitoring inventory processes and driving team performance toward store-level KPIs. Maintain consistent store conditions and escalate complaints as necessary. Requires valid CannSell license, police background check, and First Aid certification. Available for any shift, including nights, weekends, and holidays.
Required Qualifications
- Valid CannSell to work in a retail cannabis store
- Successfully complete a Police Background Check
- Demonstrated sales and service orientation
- Minimum of 2 years work experience in the retail industry
- Cannabis industry preferred
- Excellent time management and prioritizing skills
- Demonstrated ability to train and motivate staff
- Skills to monitor and lead by example
- Basic office administration skills
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
- Strong customer service and troubleshooting skills
- A well-defined sense of diplomacy
- Excellent teamwork and team-building skills
- Thorough understanding of applicable health and safety legislation
- A professional, responsive, and positive work attitude
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays and weekends and different location
Desired Qualifications
- A valid First Aid certification
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