Retail Shift Leader
On-siteEast Hills, New York, United States
East Hills, New York, United StatesOn-sitePart TimeSmall
Part TimeSmall
Job Summary
Supervise daily store operations and manage staff in the absence of the Store Manager or ASM. Provide direction to associates, model exemplary customer service conduct, and resolve service issues or complaints as they arise. Ensure adherence to health, safety, and security regulations while driving sales targets and inventory management. Assist in staffing levels when requested and maintain established store standards. Requires valid SellSafe Certification, high school education, and two years of retail experience. Part-time role in East Hills, Calgary.
Required Qualifications
- Valid SellSafe Certification
- Completion of high school and college/CEGEP/vocational or technical training
- Demonstrated sales and service orientation
- Minimum of 2 years work experience in the retail industry
- Cannabis industry preferred
- Excellent time management and prioritizing skills
- Demonstrated ability to train and motivate staff
- Skills to monitor and lead by example
- Basic office administration skills
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
- Strong customer service and troubleshooting skills
- A well-defined sense of diplomacy
- Excellent teamwork and team-building skills
- Thorough understanding of applicable health and safety legislation
- A professional, responsive, and positive work attitude
- Ability to work nights, holidays and weekends and different locations
Desired Qualifications
- A valid First Aid certification
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