Retail Shift Leader
$39,520,000–$43,680,000 year
On-siteBurlington, Ontario, Canada
Burlington, Ontario, CanadaOn-sitePart Time$39,520,000–$43,680,000 yearSmall
Part TimeSmall
Job Summary
Supervise daily store operations, oversee Store Manager duties during absence, and model exemplary customer service conduct. Direct and instruct all store associates while resolving customer service issues and handling complaints as they arise. Ensure adherence to company policies, health and safety regulations, and sales targets by actively pursuing store-level KPIs. Manage inventory processes and assist in maintaining adequate staffing levels when requested.
Required Qualifications
- Valid CannSell to work in a retail cannabis store
- Police Background Check
- Demonstrated sales and service orientation
- Minimum of 2 years work experience in the retail industry
- Cannabis industry experience
- Valid First Aid certification
- Excellent time management and prioritizing skills
- Demonstrated ability to train and motivate staff
- Skills to monitor and lead by example
- Basic office administration skills
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Ability to effectively communicate both verbally and in writing with individuals at all levels of the organization
- Strong customer service and troubleshooting skills
- A well-defined sense of diplomacy
- Excellent teamwork and team-building skills
- Thorough understanding of applicable health and safety legislation
- A professional, responsive, and positive work attitude
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays and weekends and different location
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