Retail Shift Leader
On-siteEast Lake, Florida, United States
EXPIREDEast Lake, Florida, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Supervise daily store operations and facilitate management duties, including overseeing responsibilities in the Store Manager's absence. Provide direction to associates, resolve customer service issues, and model exemplary conduct while ensuring adherence to health, safety, and security regulations. Manage inventory processes, drive sales targets, and handle escalated complaints. Maintain staffing levels when requested and ensure all company policies and legislation are upheld. Requires valid SellSafe certification and First Aid asset, with availability for nights, holidays, and weekends.
Required Qualifications
- Must have valid SellSafe Certification
- Completion of high school and college/CEGEP/vocational or technical training required
- Demonstrated sales and service orientation required
- Minimum of 2 years work experience in the retail industry required
- Cannabis industry preferred
- Excellent time management and prioritizing skills required
- Demonstrated ability to train and motivate staff required
- Skills to monitor and lead by example as required
- Basic office administration skills required
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
- Strong customer service and troubleshooting skills
- A well-defined sense of diplomacy
- Excellent teamwork and team-building skills
- Thorough understanding of applicable health and safety legislation
- A professional, responsive, and positive work attitude is essential
- Ability to work nights, holidays and weekends and different locations
- SellSafe License is mandatory for working at any cannabis store
Desired Qualifications
- A valid First Aid certification is considered an asset
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