Retail Shift Lead - Terra Linda
$43,680–$43,680 year
On-siteSan Rafael, California, United States
Job Summary
Engage and sell to two-legged and four-legged customers using the PFE Whole Life Approach to provide tailored recommendations. Lead daily training programs, educate associates on product benefits, and guide them through store open and close procedures. Manage cash handling, process transactions, and balance drawers while maintaining visual merchandising standards. Oversee shipment unloading, restocking, and cleaning tasks including sweeping and managing pet messes. Maintain loss prevention awareness by supporting a culture of honesty and connecting customer service to shrink reduction. Travel among neighboring stores as needed and perform additional duties as assigned.
Required Qualifications
- Minimum 1-year previous leadership and keyholder experience
- Ability to work a flexible schedule to meet the needs of the business
- Willingness to travel among neighboring stores
- Ability to lift, move, and carry up to 35 pounds using appropriate lifting techniques and following all safety rules
- Ability to climb and balance using a ladder and/or step stool
- Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift
Desired Qualifications
- Experience in pet retail
- A passion for pets and a desire to help pet parents find the best solutions
- Eagerness to learn and lots of ambition
- Dependable and reliable with strong attendance and punctuality
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