Retail Service Specialist
On-siteGranger, Indiana, United States
Job Summary
Lead store team members in providing excellent customer service to retail and professional customers while supervising execution on programs like Hi5 and Rock the Call. Process buy online/ship to store orders, handle special orders and outside purchases, and manage retail customer returns and exchanges accurately. Perform all store opening and closing duties, including day end procedures, securing money and deposits, verifying security alarms, and locking doors. Ensure team members adhere to the posted work schedule, clock in/out according to policy, and complete assigned Image Maker and merchandising tasks. Bilingual candidates encouraged to apply. O'Reilly Auto Parts offers a promote-from-within philosophy with competitive wages, stock purchase plans, and comprehensive benefits including medical, dental, vision, and tuition assistance.
Required Qualifications
- Strong communication skills
- Ability to obtain RSS Certification
Desired Qualifications
- Retail sales experience, preferably in auto parts
- Automotive systems and repair knowledge
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
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