Retail Service Specialist

Lead store team members in providing excellent customer service to retail and professional customers while supervising execution on programs like Hi5 and Rock the Lot. Process buy online/ship to store orders, handle special orders and outside purchases, and ensure accurate returns and exchanges. Manage shift responsibilities in the absence of Assistant or Store Manager, including team scheduling, clocking in/out, and opening/closing duties with security protocols. Perform day-end procedures, verify deposits, and secure the building. Bilingual candidates encouraged to apply for this role at O'Reilly Auto Parts.