Retail Service Specialist

Lead store team members in providing excellent customer service to retail and professional customers while supervising execution on programs such as Hi5, Rock the Call, and Never Say No. Process buy online/ship to store orders, handle special orders and outside purchases, and ensure accurate refunds and merchandise staging. Perform all store opening and closing duties, including day-end procedures, bank deposits, securing the building, and managing team schedules. Ensure telephone coverage and that all team members clock in/out according to policy. Bilingual candidates encouraged to apply. O'Reilly Auto Parts promotes from within, offering a strong track record of growth and stability for team members.