Retail Service Specialist

Lead store team members in providing excellent customer service to retail and professional customers, supervising execution on programs like Hi5 and Rock the Call. Process buy online/ship to store orders, handle special orders and outside purchases, and ensure accurate returns, exchanges, and refunds. Manage shift responsibilities in the absence of Assistant or Store Manager, including team scheduling, clocking in/out, and opening/closing duties such as securing money, locking doors, and arming alarms. Ensure all merchandise is invoiced before leaving the store and that Zipline messages and merchandising tasks are completed. Bilingual candidates encouraged to apply. O'Reilly Auto Parts promotes from within, offering a track record of growth and stability for successful career stories.