Retail Service Specialist
$35,152–$51,792 year
On-siteOceanside, California, United States
Job Summary
Lead store team members in providing excellent customer service to retail and professional customers while supervising execution on programs like Hi5 and Rock the Call. Process buy online/ship to store orders, handle special orders and outside purchases, and manage returns and exchanges accurately. Perform all store opening and closing duties, including day-end procedures, securing money and deposits, and arming security alarms. Ensure team members adhere to schedules and clock in/out correctly. This Retail Service Specialist supports the Store Manager and Assistant Managers in sales, store appearance, and operations, assuming shift management responsibilities when needed. Fluency in multiple languages is highly desired.
Required Qualifications
- Strong communication skills
- Ability to obtain RSS Certification
Desired Qualifications
- Retail sales experience, preferably in auto parts
- Automotive systems and repair knowledge
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
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