Retail Service Specialist
$26,562–$38,272 year
On-siteRocky Mount, Virginia, United States
Job Summary
Lead store team members in providing excellent customer service to retail and professional customers, supervising execution on programs like Hi5 and Rock the Call. Process buy online/ship to store orders, handle special orders and outside purchases, and accurately process returns and exchanges. Manage shift responsibilities in the absence of Assistant or Store Manager, ensuring team members adhere to schedules and clock in/out correctly. Perform all store opening and closing duties, including day-end procedures, securing money deposits, and locking doors and alarms. Bilingual candidates encouraged to apply. O'Reilly Auto Parts promotes from within, offering a comprehensive benefits package including stock purchase plans and tuition assistance.
Required Qualifications
- Strong communication skills
- Ability to obtain RSS Certification
Desired Qualifications
- Retail sales experience, preferably in auto parts
- Automotive systems and repair knowledge
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
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