Retail Service Specialist

Lead store team members in providing excellent customer service to retail and professional customers while supervising execution on programs like Hi5 and Rock the Call. Process buy online/ship to store orders, handle special orders and outside purchases, and ensure accurate returns and exchanges. Perform all store opening and closing duties, including day-end procedures, securing money and deposits, and verifying security alarms. Manage team schedules and clocking in/out, and delegate merchandising tasks. Bilingual candidates encouraged to apply for this role with competitive wages, paid time off, and stock purchase plan.