Retail Service Specialist
$26,562–$38,272 year
On-siteForest, Virginia, United States
Job Summary
Lead store team members in providing excellent customer service to retail and professional customers while supervising execution on programs like Hi5 and Rock the Call. Process buy online/ship to store orders, handle special orders and outside purchases, and ensure accurate returns and exchanges. Perform all store opening/closing duties, including day-end procedures, securing money and deposits, locking doors, and arming security alarms. Assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. O'Reilly Auto Parts supports a strong promote-from-within philosophy with comprehensive benefits including medical, dental, vision, and stock purchase plans.
Required Qualifications
- Strong communication skills
- Ability to obtain RSS Certification
Desired Qualifications
- Retail sales experience, preferably in auto parts
- Automotive systems and repair knowledge
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
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