Retail Service Specialist
On-siteHooksett, New Hampshire, United States
Job Summary
Lead store team members in providing excellent customer service to retail and professional customers while supervising execution on programs like Hi5 and Rock the Call. Process buy online/ship to store orders, handle special orders and outside purchases, and ensure accurate returns and exchanges. Perform all store opening/closing duties, including day end procedures, securing money and deposits, and locking doors and alarms. Manage shifts in the absence of Assistant or Store Manager and ensure team members adhere to posted schedules and clock policies. Bilingual candidates encouraged to apply. O'Reilly Auto Parts promotes from within, offering a strong track record of growth and stability for team members.
Required Qualifications
- Strong communication skills
- Ability to obtain RSS Certification
Desired Qualifications
- Retail sales experience, preferably in auto parts
- Automotive systems and repair knowledge
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
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