Retail Service Specialist

Lead store team members in providing excellent customer service, supervising showroom execution on programs like Hi5 and Rock the Call. Process buy online/ship to store orders, handle special orders and outside purchases, and ensure accurate returns and exchanges. Manage shift responsibilities in the absence of Assistant or Store Manager, ensuring team members adhere to schedules and clock in/out correctly. Perform all store opening and closing duties, including day-end procedures, securing money and deposits, and verifying security alarms. O'Reilly Auto Parts encourages bilingual candidates and values a strong promote-from-within philosophy.