Retail Service Specialist

Lead store team members in providing excellent customer service to retail and professional customers while supervising execution on programs such as Hi5, Rock the Call, and Never Say No. Process buy online/ship to store orders, handle special orders and outside purchases, and ensure accurate returns and exchanges with correct refund methods. Manage daily operations including store opening and closing duties, day-end procedures, bank deposits, and security protocols. Ensure team members adhere to posted schedules, clock in/out according to policy, and complete assigned merchandising tasks. Bilingual candidates encouraged to apply. O'Reilly Auto Parts promotes from within, offering a strong track record of growth and stability.