Retail Service Specialist
On-site · Mount Juliet, Tennessee, United States
Job Summary
The Retail Service Specialist will support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. This role involves shift management responsibilities in the absence of other managers. Key functions include leading the team in customer service excellence, supervising the customer service levels, processing orders and returns accurately, and ensuring adherence to company policies regarding schedules and store operations. Strong communication skills are required, along with the ability to obtain RSS Certification.
Required Qualifications
- Strong communication skills
- Ability to obtain RSS Certification
Desired Qualifications
- Retail sales experience, preferably in auto parts
- Automotive systems and repair knowledge
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
Additional Requirements
- Bilingual candidates encouraged to apply
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