Retail Service Specialist
On-siteCedar Hill, Texas, United States
Job Summary
Lead store team members in providing excellent customer service to retail and professional customers, supervising execution on programs like Hi5 and Rock the Call. Process buy online/ship to store orders, handle special orders and returns, and ensure all merchandise is invoiced before leaving the store. Manage shift responsibilities in the absence of Assistant or Store Manager, enforce clocking policies, and perform opening/closing duties including bank deposits and security checks. Fluency in multiple languages is highly desired. O'Reilly Auto Parts promotes from within, offering a comprehensive benefits package and tuition assistance.
Required Qualifications
- Strong communication skills
- Ability to obtain RSS Certification
Desired Qualifications
- Retail sales experience, preferably in auto parts
- Automotive systems and repair knowledge
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
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