Retail Service Specialist

Lead store team members in providing excellent customer service to retail and professional customers, supervising execution on programs like Hi5 and Rock the Call. Process buy online/ship to store orders, handle special orders and outside purchases, and ensure accurate returns and exchanges. Perform all store opening and closing duties, including day-end procedures, securing money and deposits, and locking doors and alarms. Manage shift responsibilities in the absence of Assistant or Store Manager, ensuring team members adhere to schedules and clock in/out correctly. Fluency in Spanish is highly desired. O'Reilly Auto Parts promotes from within, offering stock purchase plans, 401k contributions, and tuition assistance.