Retail Service Specialist

Lead store team members in providing excellent customer service, supervising execution on programs like Hi5 and Rock the Call. Process buy online/ship to store orders, handle special orders and returns accurately, and ensure all merchandise is invoiced before leaving the store. Manage shift responsibilities in the absence of Assistant or Store Managers, enforce clocking policies, and oversee opening/closing duties including securing the building and processing bank deposits. Fluency in multiple languages is highly desired. O'Reilly Auto Parts encourages a promote-from-within philosophy with a strong track record of growth and stability.