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O'Reilly Auto6 months ago

Retail Service Specialist

On-site · Norwich, Connecticut, United States

Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Large

Job Summary

The Retail Service Specialist is responsible for supporting the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. This role includes supervising customer service levels, ensuring efficient processing of orders and returns, and leading team members in excellent customer service. Responsibilities also encompass performing store opening and closing duties, managing inventory invoicing, and adhering to company policies. Bilingual candidates are encouraged to apply.

Required Qualifications

  • Strong communication skills
  • Ability to obtain RSS Certification

Desired Qualifications

  • Retail sales experience, preferably in auto parts
  • Automotive systems and repair knowledge
  • ASE Certification
  • Fluency in multiple languages (Spanish is highly desired)
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Retail Service Specialist

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