Retail Service Specialist

Retail Service Specialist leading store teammates in delivering exceptional customer service and sales, supervising showroom service levels and daily store operations, and assuming shift-management in the absence of store management. Responsibilities include handling customer service programs, processing buy online/ship to store and transfers, managing returns and exchanges, invoicing, executing merchandising tasks, enforcing schedules, and performing opening/closing procedures. Bilingual candidates are encouraged; ASE Certification and RSS Certification are preferred, with multilingual fluency (Spanish) highly desired. The role involves maintaining store standards, protecting assets, and supporting overall store performance, with opportunities for career growth within O’Reilly Auto Parts.